We do allow a user to delete their account, and all personal and account data, if they no longer wish to be a member of our site.
Account deletion is non-reversible, meaning that once complete you will not longer be able to login to your account nor will you be able to retrieve any personal, wagering or deposit data.
We have some alternative options to deletion that you can consider:
You can request to "Temporarily Suspend" your account, allowing use at a future time.
OTB can set daily or weekly wagering limits for your account to help you enjoy gambling responsibly.
As our site does have legal, tax and regulatory requirements about recording and saving data, while your personal, wagering and transaction data will be inaccessible once you choose to delete your information, your data will be remain on our database for 12 months from the date of deletion in order to comply with taxation, self-exclusion and regulatory review, if so requested.
In order to delete your account data you must reach out to our Customer Service team via live chat or via email to our support team. Once we receive the necessary information and confirmation from you, we will delete your account within 2 business days. Again, this action is non-reversible so please take the time to ensure full account deletion is what you want rather than a simple account suspension.
Upon account deletion you will no longer be able to login to your account, your login details will be removed from our system, and you will no longer have access to any of your personal, transaction or wagering data.
Please reach out to a member of our Customer Support team if you have additional questions regarding account deletion.