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Changing Your Password

Updating your OTB Account Password

OTB-Support avatar
Written by OTB-Support
Updated over a month ago

If you log in with Account# /PIN#

If you've been a customer of OTB for a while and have a legacy account that used an Account # and four-digit PIN, you'll have to call us. OTB has updated the system and all accounts are required to use email/password.
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OTB Customer Support: 1-855-941-1010

If you log in with Email / Password

You can reset or change your password from the your account profile page. Use the following simple steps to do so:

  1. Log into your OTB Account

  2. Go to your OTB Account Profile by clicking on the account avatar (icon) in the upper right of your screen.

  3. Click on Change Password and and provide the information requested.

If you still find yourself in need of assistance, please contact Customer Support for assistance.

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