Skip to main content
Changing Your Address

Updating your OTB Account Address on File

OTB-Support avatar
Written by OTB-Support
Updated over 10 months ago

For account security purposes, you will not be able to change your residential address online. OTB requires each player to provide documented proof in order to do so.

If you need to update your address please fill out the following form and return by email, with required supporting documents, to support@offtrackbetting.com.

The form must be accompanied by a copy of a current driver's license or state-issued photo ID verifying your new address.
โ€‹
If the address on your ID does NOT match your current address please provide both a copy of a recent utility bill and a second document.

If you do not have a utility bill in your name please submit two of the following to verify your current address:

  • Energy Provider Bill

  • Bank Statement

  • Property Tax Receipt

  • Tax Assessment

  • Mortgage Bill

  • Lease Agreement

  • Insurance Card

  • Voter Registration Card

Once received, management will review the documentation provided and update your account. Please allow up to 48 hours for the updated address to reflect online.

Did this answer your question?