Certain states require that you share your Geo-Location so they can verify you are in a legal wagering state. If you already have Location Services enabled, you may be asked to allow OTB to view your location, and you must ALLOW in order to be able to wager.
If you have Location Services blocked or disabled, you will need to reset your location settings to allow OTB to detect your location.
iPhone / iPad
Directions here: https://support.apple.com/en-us/HT203033
Android Phones
1. From the home screen of your phone, access the Settings app
2. Access the Location settings. The exact location will vary by model, but generally, it will be in or near the Privacy or Security settings
3. Verify Location Services are enabled. Enable it if not.
4. Be sure that the Location Mode/Type/Method is set to either High Accuracy or GPS, Wifi, Towers (depending on model.)
5. Exit Settings and open the Chrome browser.
6. In the Chrome browser, press the Settings button (top right)
7. Settings > Site Settings > Location
8. Select OffTrackBetting.com from the blocked list
9. Press CLEAR and RESET
Mac Desktops / Laptops
Directions here: https://support.apple.com/guide/mac-help/allow-apps-to-detect-the-location-of-your-mac-mh35873/mac
Windows Desktops / Laptops
Directions here: : https://privacy.microsoft.com/en-us/windows-10-location-and-privacy