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How do I contact Customer Support
How do I contact Customer Support

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Written by OTB-Support
Updated over 2 years ago

Online Chat is available by clicking below on the OTB icon in the bottom right corner and also from the main menu of the app. Our support people will answer responses from 11am - 11pm ET, but you can also contact us via the following:

Toll Free Support: 1-855-941-1010

Phone & Email Customer Support Hours (All times ET)

Monday & Tuesday: noon - 8pm

Wednesday & Thursday: noon - 9pm

Friday & Saturday: 11am - 11pm

Sunday: 11am - 8pm

We've tried to answer as many questions as we possibly can in this help center - so please start here first. We're constantly adding articles based on customer questions/feedback.

Feel free to send an email to support@offtrackbetting.com and we'll do our best to respond to you as quickly as possible.

For quicker service, please try to provide our support team with some insightful details about your situation:

  1. Device you are using (phone/tablet/desktop/laptop)

  2. Operating system software and version (Windows, Mac, iOS, Android)

  3. Browser and version (Chrome, Safari, Edge, FireFox)

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